Frequently Asked Questions

Air Travel

Where can I find maps of the Huntsville International Airport (HSV) terminal?
What time should I arrive at Huntsville International Airport (HSV) before my flight departs?

For domestic travel, passengers should arrive at HSV one to one-and-half hours prior to your flight. International travelers should arrive two hours before departure.

Which airlines serve Huntsville International Airport (HSV)?

American Airlines, Delta, United, Silver and Frontier currently serve HSV.

How many carry-on bags can I have on my flight?

Carry-on bag limitations vary from airline to airline. Please contact your airline to ask about specific requirements for both carry-on and checked luggage.

  • American Airlines at 1-800-433-7300
  • Delta at 1-800-221-1212
  • United at 1-800-864-8331
  • Silver at 1-801-401-9100
  • Frontier at 1-801-401-9000
How much does it cost to check bags?

Checked baggage fees vary from airline to airline. Please contact your airline to ask about specific requirements for both checked luggage and carry-on bags.

  • American Airlines at 1-800-433-7300
  • Delta at 1-800-221-1212
  • United at 1-800-864-8331
  • Silver at 1-801-401-9100
  • Frontier at 1-801-401-9000
What security regulations should I be aware of before I travel?

All passengers traveling that are 18 years old or older are required to present a valid form of identification (such as a passport or driver’s license). For additional security requirements, please visit www.tsa.gov/traveler-information.

What items are prohibited in carry-on baggage?

TSA keeps a published list of items that are prohibited in carry-on bags. Before traveling, please review the list at www.tsa.gov/traveler-information/prohibited-items.

Can I travel with my pet?

Each airline has different policies for traveling with your pet. Please contact your airline for more information. If you do travel with your pet at HSV, make sure you check out our Pet Park, located outside the terminal front.

  • American Airlines at 1-800-433-7300
  • Delta at 1-800-221-1212
  • United at 1-800-864-8331
  • Silver at 1-801-401-9100
  • Frontier at 1-801-401-9000
Do I have to buy a seat for a child traveling with me?

Each airline has different policies but in most cases, a child under the age of 2 can ride in an adult’s lap for no additional charge. Before booking your travel, please check with your individual airline for its policy and guidelines. You may also want to check out TSA’s tips for traveling with infants and security screening. https://www.tsa.gov/travel/special-procedures/traveling-children 

  • American Airlines at 1-800-433-7300
  • Delta at 1-800-221-1212
  • United at 1-800-864-8331
  • Silver at 1-801-401-9100
  • Frontier at 1-801-401-9000
What are the rules for traveling with a child car seat or stroller?

Every airline is different, so please check with your carrier before you make your plans. Some airlines require you to check these items while some will allow you to gate check items such as car seats and strollers. Also remember to ask if there are charges associated with carrying on or checking these items.

  • American Airlines at 1-800-433-7300
  • Delta at 1-800-221-1212
  • United at 1-800-864-8331
  • Silver at 1-801-401-9100
  • Frontier at 1-801-401-9000
Whom do I call about lost luggage?

Please contact your airline concerning lost luggage.

  • American Airlines at 1-800-535-5225
  • Delta at 1-800-325-8224
  • United at 1-800-221-6903
  • Silver at 1-801-401-9100
  • Frontier at 1-801-401-9000
Where can I eat at Huntsville International Airport (HSV)?
How late do your concessions stay open?
How do I request wheel chair assistance for passengers?

Please check with your airline and make this request before your travel date as well as upon check in.

  • American Airlines at 1-800-433-7300
  • Delta at 1-800-221-1212
  • United at 1-800-864-8331
  • Silver at 1-801-401-9100
  • Frontier at 1-801-401-9000
How can I check the status of a flight?

You check your flight status at www.flyhuntsville.com for arrivals and departures. Or you can always contact your airline.

  • American Airlines at 1-800-433-7300
  • Delta at 1-800-221-1212
  • United at 1-800-864-8331
  • Silver at 1-801-401-9100
  • Frontier at 1-801-401-9000
Where can I get assistance with air fares?

Huntsville International Airport (HSV) established a free hotline through its Huntsville Hot Ticket program to assist passengers with finding the most affordable rates in and out of Huntsville. You can contact the hotline Monday through Friday, 9 a.m. to 5 p.m., at (256) 258-1944. You can also sign up for email alerts online at www.huntsvillehotticket.com.

Can I escort someone past security to their gate?

Gate passes to accompany someone (including minors or persons requiring assistance) are issued by the airlines. Please contact your airline about obtaining a gate pass before you arrive at the airport.

Customer Service

I lost something at Huntsville International Airport (HSV); whom do I call?

The Four Points by Sheraton Hotel handles Lost and Found for HSV. You can call the front desk at (256) 772-9661. For items lost during security check point, please contact TSA at (256) 772-4803. In addition, the airlines have their own Lost and Found for items left behind on airplanes. Please call your airline directly.

  • American Airlines at 1-800-535-5225
  • Delta at 1-800-325-8224
  • United at 1-800-221-6903
  • Silver at 1-801-401-9100
  • Frontier at 1-801-401-9000
How can I share my feedback about my experience at Huntsville International Airport (HSV)?

We always welcome your feedback! You can fill out one of our online comment cards, send feedback through email at info@hsvairport.org or call us at (256) 258-1977.

Does Huntsville International Airport (HSV) have free WiFi?

Yes, we are proud to provide free WiFi access for all our guests in the terminal and in the Four Points by Sheraton hotel.

Ground Transportation

How do I get to Huntsville International Airport (HSV)?

Huntsville International Airport (HSV) is located at 1000 Glenn Hearn Boulevard, Huntsville, AL 35824. We are located off Exit 8 on Interstate 565.

Where can I park when flying out of Huntsville International Airport (HSV)? And how much will it cost?

We have several onsite parking options ranging from $8 – $24 a day. View complete parking information, including a map of our parking lots and decks.

Can I drop off or pick up someone on the airport curb?

Yes, we offer curbside loading and unloading. All vehicles must be attended at all times. In addition, we have 10-minute parking spots along the terminal front and provide free parking for the first 30 minutes you are onsite. This includes the hourly parking on the first floor of the parking deck.

Does Huntsville International Airport (HSV) have a cell phone call waiting area?

There is not a cell phone waiting area, but we do provide 10-minute parking spots along the terminal front and also free parking for the first 30 minutes you are onsite. This includes the hourly parking on the first floor of the parking deck.

Can I park in front of the terminal for just a few minutes?

There are 10-minute parking spots along the terminal front, but someone must stay with the vehicle at all times. There is free parking for the first 30 minutes you are onsite, which includes the hourly parking on the first floor of the parking deck.

What rental car companies are located at the airport?

Click here for a full list of rental car companies serving Huntsville Intenrational Airport (HSV).

Where can I get a taxi and/or other ground transportation?

Rental car counters and other ground transportation options are located on the first floor in the baggage claim area. Taxis and shuttle buses are parked outside of baggage claim just across the crosswalk.

My car won’t start or I have a flat tire in your parking facility. Whom can I call?

Yellow call boxes are located across from the elevators inside the parking deck. Push the red button for help.

Miscellaneous

Which hotels are nearby Huntsville International Airport (HSV)?

The Four Points by Sheraton hotel is physically located at HSV and directly adjacent to our terminal. To make your reservations call (256) 772-9661 or visit them online.

Which hotels offer shuttle services to and from Huntsville International Airport (HSV)?

Several hotels offer shuttle services at HSV. Please note you need to make prior arrangements with the hotel for pick up or drop off.

Hotels with permits to operate at HSV include (listed in alphabetical order): Best Western – Madison, Double Tree Suites – Huntsville South, Embassy Suites – Huntsville, Hampton Inn – Madison, Holiday Inn – Downtown, Holiday Inn – Research Park, Huntsville Marriott, La Quinta Inn & Suites – Madison, Marriott Shoals Hotel & Spa, Spring Hill Suites, and The Westin

What is the policy for taking professional photos/video in Huntsville International Airport (HSV)?

Please make all requests for professional video footage and photography, in advance, through our public relations manager at (256) 258-1977.

How do I contact Huntsville Hot Ticket?

Visit us online at www.huntsvillehotticket.com or you can call our free hotline, Monday through Friday, 9 a.m. to 5 p.m. at (256) 258-1944.

How do I contact Huntsville International Airport (HSV)?

You can call us at (256) 772-9395, email us at info@hsvairport.org, or visit us in person at or send a letter to 1000 Glenn Hearn Boulevard, Box 20008, Huntsville AL 35824. Our administrative offices are open Monday through Friday, 8 a.m. to 5 p.m., and are located on the second floor of the terminal.

What is the Port of Huntsville?

The Port of Huntsville is the umbrella name representing all of the entities governed by the Huntsville Madison County Airport Authority. When we use the name Port of Huntsville we are reporting on all of our operations, including Huntsville International Airport (HSV), International Intermodal Center (Air Cargo and Rail Cargo) and Jetplex Industrial Park, as well as our contract operations with Signature Flight Support, Four Points by Sheraton hotel, Sunset Landing golf course and Foreign Trade Zone #83.

Does the airport offer pet relief areas?

We do have a Pet Park located outside off the terminal front. You can follow the signs directing you to our Pet Park.

How do I advertise at the airport?

Advertising inside HSV is handled by Clear Channel Airports. You can contact them at 610-395-8002. If you are soliciting the airport for advertising then please contact the McComm Group at (256) 351-0560.

How do I contact airport Lost and Found?

The Four Points by Sheraton hotel handles Lost and Found for Huntsville International Airport (HSV). You can call the front desk at (256) 772-9661. For items lost during security check point, please contact TSA at (256) 772-4803. In addition, the airlines have their own Lost and Found for items left behind on airplanes. Please call your airline directly.

  • American Airlines at 1-800-535-5225
  • Delta at 1-800-325-8224
  • United at 1-800-221-6903
  • Silver at 1-801-401-9100
  • Frontier at 1-801-401-9000
Does Huntsville International Airport (HSV) have foreign currency exchange?

We do not offer currency exchange onsite. Please contact your local bank for this service..